Contact us
Tell us what you need.
Request a sample or a quotation. Share the product, quantity, and delivery destination.
Send a request
Request a sample or a quote.
Our locations
Come and see us.
Visits to our office and warehouses are welcome by appointment. Contact us first so the right person can meet you.
01Head officeRuko Taman Jati Permai Blok A1 No. 18Kel. Periuk, Kec. Periuk, Kota Tangerang, Banten 15131IndonesiaOpen in Google Maps 02Gambier warehouseJl. Sialang Raya, Jorong Durian TinggiKec. Kapur IX, Kab. Lima Puluh KotaWest Sumatra, IndonesiaOpen in Google Maps 03Clove, cacao & areca nut warehouseJl. Tan Malaka, Padang AraiKec. Guguak, Kab. Lima Puluh KotaWest Sumatra, IndonesiaOpen in Google Maps
FAQ
Before your first order.
Answers to the questions buyers ask most about samples, ordering, documents, and payment.
Can I request product samples?
Send our team the product and grade you need, together with the delivery destination. Sample availability, quantity, and courier costs will be confirmed with your inquiry.
What is the minimum order quantity?
Share the product, preferred packaging, and required volume. Our team will confirm availability and the minimum order quantity when preparing your quotation.
Can I request packaging under my own brand?
Share your preferred pack size, label design, and required quantity. Our team will confirm suitable packaging options and any minimum quantities before providing a quotation.
How are shipping and export documents arranged?
Shipping is coordinated through JWS Logistics. Tell us your destination and required delivery terms so our team can confirm freight options and the documents needed for your shipment.
How do I specify the quality I need?
Share your required grade, product form, and any testing or documentation requirements. Our team will confirm the agreed specification before you place an order.
How long will my order take?
Tell us the product, quantity, destination, and preferred delivery date. Product availability, preparation time, and the shipping schedule will be confirmed with your quotation.
Which Incoterms do you offer?
We quote FOB, CFR, or CIF from Indonesian ports. Freight is arranged by our sister company, JWS Logistics.
Which payment terms do you accept?
T/T (telegraphic transfer) and L/C at sight. Terms for repeat buyers can be discussed.